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Refund Policy

Last updated: January 2025

Our 7-Day Guarantee

If you are not satisfied, you may request a refund within 7 days of receiving your order, provided the product is unused and in its original packaging.

Eligibility for Refund

  • Item received is damaged or defective
  • Wrong item was shipped
  • Order never arrived (confirmed by courier)

We do not accept returns for opened or partially used products, unless defective.

How to Request a Refund

  1. Email [email protected] with your order number and reason.
  2. Attach a photo if the product is defective or damaged.
  3. We will respond within 2 business days.
  4. Approved refunds are processed within 5-10 business days.

Non-Refundable Items

Shipping fees are non-refundable unless the return is due to our error. Opened products are not eligible for return.

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